An omni-channel strategy integrates multiple channels to provide a seamless customer experience. This approach ensures that customers can interact with a brand through various touchpoints, whether online or offline. Implementing an effective omni-channel strategy is essential for staying competitive in today's market. https://www.amazonlistingservice.com/blog/what-is-omnichannel-strategy-and-why-is-it-a-must-have-for-your-business/