What is an IVR? An IVR (Interactive Voice Response) system is a cloud-based technology that automates business phone interactions. It allows callers to navigate a predefined menu using voice commands or keypad inputs, quickly reaching the right department or accessing the information they need. By intelligently routing calls and handling routine queries, IVR systems enhance customer ... https://www.rsoftai.com/rphone-cloud-telephony-ivr.php