A service catalog is often a Listing which can be built-in with service ask for management. Accessed via a menu or portal, it lists the IT services that are available to end users through the organization. Self-service portals and chatbot guidance are getting to be increasingly common in ITSM. Self-service https://applyingitservicemanageme61615.bloggerbags.com/38641065/not-known-details-about-enterprise-service-management